Guaranteed results The PowerPosture program uses standard exercise physiology, athletic training, and physical therapy concepts and practices. If you do the PowerPosture program as described, with the correct form according to the guidelines described in the tape, it will work - there is no biophysical way it can fail to produce results! No one who has used the PowerPosture program has ever said that it did not work , and perceivable results have been reported in as little as 3 days! However, if you somehow find that your work-related neck, shoulder, and/or upper back pain and fatigue are not reduced, and/or that your posture is not improved after 60 days, doing PowerPosture stretching sessions (as described in the videotape) for at least 10 minutes/day, you may return the program for a double money-back refund. To obtain a refund, explain your situation by calling 1-877-POW-POST, or e-mail to info@powerposture.com, or write to FiTelligence, Inc., P.O. Box 38148, Germantown, TN, 38183-0148. We will be most receptive to your input, because we are constantly striving to make the PowerPosture program more effective. We will contact you back, and instruct you where to mail the tape for your refund.